Technology Assistance

  • Synergistx Synergistx
  • Updated:
technology assistance

Synergistx provides technology assistance to a wide range of companies. While assessing the features of a learning management system is an important step in selecting one. A successful implementation requires research into both features and functionality.

Specify your required features before approaching potential vendors. Similarly, prepare questions regarding available learning management system features to consider.

Technology Assistance: Common Questions for LMS Vendors

  • Is there a limit on the number of users the system can manage? If so, how many?
  • What options are available for the LMS regarding hosting? Are their options available for the client to host directly or for the vendor to host?
  • Is the learning management system AICC & SCORM compliant?
  • Does the LMS offer third party integration with other applications?
  • Will the system operate on all of the popular web browsers? Furthermore, will it work on their mobile versions?
  • What type of reporting features are available?
  • Is there a limit on the number of custom fields available within the system?
  • What types of web room functions are available?
  • Are their available bridges for the LMS and CRM software (for example PeopleSoft)?
  • Are their multiple security roles for users (for example Super User vs. Read Only user)?
  • What types of resource management tools are available?
  • How customizable is the LMS catalog?
  • Does the LMS have a robust scheduling system?
  • Does the LMS have a standard implementation training plan?
  • Is branding of the LMS customizable?
  • What support options are available? Specifically, what is the cost of each option?
  • Does the LMS offer chat rooms and message boards? At what levels are chats available (site and class level for example)?
  • Does the LMS support for RSS feeds?
  • Is the creation of surveys and polls available?
  • Are there options available on the length of contract for the LMS?
  • What are the standard tools, features, and utilities of the LMS?

Of course this is not an exhaustive list, and not every question applies to every client.

Do you still have questions about technology assistance, and how we can help?